1. Who we are
Take One is operated by Paul Johnson, trading as Take One. The operator is the controller responsible for the personal information described in this policy.
Website: trytakeone.com
Privacy: privacy@trytakeone.com
2. Website, product news and support
Cloudflare delivers and protects the website and may process the technical information normally required to serve pages, prevent abuse and maintain security. Take One does not use advertising trackers.
Testing-interest records collected before public release and optional Product News records may remain with MailerLite where a person previously chose those services. Product News can be unsubscribed from at any time. If you contact us, we process your contact details, message and any information you choose to include so we can respond and investigate. Please do not send recordings, transcripts or coaching output unless specifically requested and necessary.
3. Private app use
Ordinary camera practice works without an account or live AI. Recordings remain on the device during recording and review. Take One does not maintain a cloud library of private-practice videos. A recording is added to the phone’s media library only when you deliberately save it, and it leaves the app only when you use the iPhone share sheet.
The app may keep privacy-safe structured information locally, such as take type, attempt number, duration, completion reason, retry state and save status. This supports the experience without storing the recording, transcript or topic content in Take One’s backend.
4. Subscriptions, identifiers and security
Apple processes App Store purchases and payment information. RevenueCat processes purchase history, entitlement and subscription status. Take One uses a pseudonymous, installation-bound subscriber identifier rather than an in-app name, email address or account. Cloudflare D1 stores the minimum entitlement, allowance, proof, anti-abuse and operational metadata needed to provide and protect Pro features.
Apple App Attest helps verify genuine app requests. Take One may retain privacy-safe request outcomes, allowance counts, provider-cost accounting and failure diagnostics. These records must not contain recordings, audio, transcripts, prompt answers, coaching text or retry-comparison content.
5. Optional AI coaching
AI coaching is optional and is not required for private practice. Before a request, the app explains the processing and requires a deliberate action. For an accepted request, Take One temporarily extracts and securely transmits audio only for transcription. Video frames are not uploaded. The transcript is used to produce one focused coaching response, and an immediate retry may be processed for comparison.
OpenAI provides transcription, coaching and retry comparison. Take One does not use facial recognition, voice identification, emotion scoring or personality scoring, and does not opt recordings, audio or transcripts into AI-model training. Take One does not intentionally retain uploaded coaching audio, transcripts, coaching or comparison content in its own long-term store. OpenAI documents no abuse-monitoring or application-state retention for its audio-transcription endpoint; text submitted through standard text endpoints may be retained for up to 30 days for abuse monitoring. This policy will be updated if the production provider configuration changes.
7. Service providers and transfers
Defined providers currently include Apple, RevenueCat, Cloudflare, OpenAI, Perplexity, Google Workspace and MailerLite. Some providers may process information outside the United Kingdom. Where required, Take One relies on applicable UK adequacy arrangements or approved contractual safeguards and proportionate provider checks.
8. Retention
- Private recordings: on the device unless deliberately saved or shared.
- Temporary AI content: not intentionally retained in Take One’s long-term content store; provider retention is described above.
- Subscription, allowance, proof and security metadata: retained only as long as reasonably required to provide the service, prevent abuse, reconcile purchases, resolve disputes and meet legal obligations.
- Support correspondence: normally up to 24 months after closure, unless a longer period is genuinely required.
- Product News: while consent remains active; a minimal suppression record may remain after unsubscribe.
- Local app information: until removed through app, device-storage or uninstall controls.
9. Lawful bases
Take One relies on performance of a contract for paid subscription functionality; consent for optional AI processing and Product News; legitimate interests for support, service improvement, security, fraud prevention and proportionate operational analytics; and legal obligation where a specific law requires processing.
10. Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict personal information, object to certain processing, receive portable information, withdraw consent and complain to the Information Commissioner’s Office. Contact privacy@trytakeone.com. We may need enough information to verify a request without collecting unnecessary additional data.
11. Children
Live AI coaching is intended for adults aged 18 or over. Take One does not ask for a date of birth inside the ordinary private-practice flow.
12. Security and changes
Take One uses data minimisation, HTTPS, restricted secrets, server-side validation, App Attest, installation-bound authentication, usage controls and emergency kill switches. No online service can promise absolute security. Material policy changes will appear here with a new date and, where appropriate, additional notice.
13. Contact
Privacy: privacy@trytakeone.com
Support: support@trytakeone.com
Security: security@trytakeone.com