Product support
App problems, confusing journeys, accessibility issues or beta questions.
support@trytakeone.comSupport
Get the right kind of help.
Choose the contact route that best fits your question. These addresses must be activated before the site is published.
Email setup pending: the addresses below are reserved for the finished site but are not live until the custom-domain email service is connected.
Privacy enquiries
Access, correction, deletion, consent or questions about personal information.
privacy@trytakeone.comSecurity concerns
Suspected vulnerabilities, abuse or a possible security incident.
security@trytakeone.comWhat to include
- The device and operating-system version.
- The Take One app version or build label.
- What you expected to happen.
- What actually happened.
- Clear reproduction steps where possible.
Do not send a private recording, transcript or AI coaching response unless it is necessary to investigate the issue and support specifically asks for it.
Response expectations
Beta support will be operated on a reasonable-efforts basis rather than as a guaranteed 24-hour service. Urgent security or privacy concerns should be clearly identified in the subject line.