Support

Get the right kind of help.

Choose the contact route that best fits your question.

Take One is operated by Paul Johnson, trading as Take One.

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Product support

App problems, confusing journeys, accessibility issues, purchase presentation or feature questions.

support@trytakeone.com

Privacy enquiries

Access, correction, deletion, consent or questions about personal information.

privacy@trytakeone.com
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Security concerns

Suspected vulnerabilities, abuse or a possible security incident. Do not include private recordings unless specifically requested.

security@trytakeone.com

General enquiries

Business or website questions that do not fit the routes above.

hello@trytakeone.com

What to include

When reporting an app problem, include the iPhone model, iOS version, Take One version, what you expected and what happened. Do not send recordings, transcripts or coaching output unless support specifically asks and it is necessary.

Billing, cancellation and refunds

Use Apple’s subscription and purchase-support controls. Take One does not receive full payment-card details.